Policies
Privacy Policy, Terms and Conditions, and Refunds Policy for the San Elijo Hills Fire Safe Council.
Privacy Policy
Effective March 25, 2025
Information We Collect
The San Elijo Hills Fire Safe Council collects information that you voluntarily provide when contacting us through our website, signing up for communications, making donations, or submitting Firewise volunteer hours. This may include your name, email address, mailing address, phone number, and payment information for donations.
We may also collect non-personally identifiable information through standard web analytics, including pages visited, browser type, and referring URLs. This information is used solely to improve our website and communications.
How We Use Your Information
Information you provide is used to respond to your inquiries, process donations, send newsletters and community bulletins you have requested, coordinate Firewise certification activities, and notify you of community wildfire preparedness events.
We Do Not Sell or Rent Your Information
The San Elijo Hills Fire Safe Council does not sell, rent, trade, or otherwise transfer your personally identifiable information to outside parties. We do not share your information with third parties for marketing purposes.
Payment Processing
Online donations are processed through secure third-party payment processors, including PayPal and/or Stripe. We do not store your credit card or payment account information on our servers. Payment processors operate under their own privacy and security policies.
Security
We implement reasonable security measures to protect information you provide. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted constitutes acceptance of the updated policy.
Contact
Questions about this Privacy Policy should be directed to info@sehfsc.org.
Terms and Conditions
Effective March 25, 2025
Purpose of This Website
This website is operated by the San Elijo Hills Fire Safe Council, a 501(c)3 nonprofit organization. It is provided for community education and information purposes related to wildfire preparedness, prevention, and emergency response in San Elijo Hills and neighboring communities.
Donations
Donations made through this website are voluntary and made to support the nonprofit mission of the San Elijo Hills Fire Safe Council. All donations are final. Please refer to our Refunds Policy below for information about error corrections.
Content Ownership
All content on this website — including text, graphics, logos, images, and downloadable documents — is the property of the San Elijo Hills Fire Safe Council or its content suppliers and is protected by applicable copyright and intellectual property laws. Content may not be reproduced or distributed without written permission except for non-commercial personal use.
Limitation of Liability
The information on this website is provided for general community education purposes. The San Elijo Hills Fire Safe Council makes no warranties, expressed or implied, about the completeness, accuracy, reliability, or suitability of information on this site. In no event shall the SEHFSC be liable for any loss or damage arising from reliance on information contained on this website.
Emergency preparedness and evacuation decisions should always follow the direction of local fire and law enforcement authorities.
External Links
This website contains links to external websites operated by third parties, including government agencies, community organizations, and service providers. These links are provided for convenience and information purposes only. The San Elijo Hills Fire Safe Council has no control over the content of external sites and assumes no responsibility for them.
Contact
Questions about these Terms and Conditions should be directed to info@sehfsc.org.
Emergency Tools & Location Disclaimer
Effective August 11, 2026. This section applies to the “Find My Zone” feature and any other location or emergency-preparedness tool on this website. It adds to, and does not replace, the Limitation of Liability and External Links terms above.
Use of this tool is entirely at your own risk. To the fullest extent permitted by law, the San Elijo Hills Fire Safe Council and The AI Shop LLC are not liable for any loss, injury, property damage, or death arising from your use of, or reliance on, this tool or this website. It provides an estimate only — it is not an official evacuation order. Always follow official orders from Alert San Diego and CAL FIRE, and call 911 in an emergency.
What “Find My Zone” Is — and Is Not
“Find My Zone” is a free, informational aid that gives you an estimate of which San Elijo Hills wildfire evacuation zone (0850, 0852, 0854, 0920, or 0921) you may be in, based on your device's location and publicly available zone-boundary maps. It is provided to help you prepare in advance and find official sources more quickly.
It is not an official evacuation order, an emergency alert, an emergency service, or a substitute for any of them. It does not detect fires, monitor conditions, notify you of anything, or tell you whether it is safe to stay or leave. It is a convenience tool only.
Official Orders Always Govern — Call 911 in an Emergency
Official evacuation orders, warnings, and safety instructions come only from public authorities, including Alert San Diego, Genasys Protect, CAL FIRE, the San Diego County Sheriff, and your local fire authority. Those official sources always govern. If anything this tool shows you conflicts with an official order, follow the official order.
In an emergency, call 911. Do not rely on this website, this tool, or any estimate it produces to make a life-safety decision. Sign up for official alerts at Alert San Diego and keep more than one way to receive them.
The Estimate May Be Wrong
The zone boundaries come from third-party public data published by San Diego County / SanGIS, mapped at a scale of 1:24,000, which may be inaccurate, incomplete, or out of date, and whose accuracy the County disclaims. Your device's GPS or location estimate can also be inaccurate, delayed, or wrong, especially indoors, in poor signal, or near a zone boundary. The tool may show the wrong zone, no zone, or nothing at all. A manual zone picker is always available, and you are responsible for confirming your actual zone with official sources.
Provided “As Is,” With No Warranty
This tool, and this entire website, are provided on an “as is” and “as available” basis, with no warranties of any kind, express or implied, including no warranty of accuracy, completeness, reliability, timeliness, availability, or fitness for a particular purpose. We do not warrant that the tool will be available, will work on your device, will work offline or without a connection, or will be uninterrupted or error-free. Your location is processed on your own device and is not sent to or stored on our servers; we make no guarantee about how your device or browser handles it.
Use Is at Your Own Risk
You use “Find My Zone” and this website voluntarily and at your own risk. You knowingly accept the risk that any estimate may be wrong, unavailable, or delayed, and you agree not to rely on it as your sole or primary source for any evacuation or life-safety decision.
Limitation of Liability
To the fullest extent permitted by law, and in addition to the Limitation of Liability stated above, neither the San Elijo Hills Fire Safe Council nor The AI Shop LLC, nor their respective officers, directors, volunteers, employees, or agents, shall be liable for any direct, indirect, incidental, consequential, special, or punitive damages of any kind — including personal injury, property loss or damage, or death — arising out of or relating to your use of, reliance on, or inability to use this website or any tool on it, including “Find My Zone,” even if advised of the possibility of such damages, and regardless of the legal theory.
Hold Harmless
To the fullest extent permitted by law, you agree to hold harmless the San Elijo Hills Fire Safe Council and The AI Shop LLC, and their officers, directors, volunteers, employees, and agents, from claims and expenses arising out of your misuse of this website or these tools, or your reliance on an estimate in place of an official order.
What This Does Not Limit; Governing Law
Nothing in this section limits any liability that cannot be limited or excluded under applicable law, including liability for gross negligence, fraud, or willful misconduct. Some jurisdictions do not allow certain limitations, so parts of the above may not apply to you; in that case, our liability is limited to the greatest extent the law allows. This section is governed by the laws of the State of California, without regard to its conflict-of-law rules. This disclaimer is written in English; if any translated version is provided for convenience, the English version governs in the event of a discrepancy.
Questions
Questions about this section or the “Find My Zone” tool may be directed to info@sehfsc.org.
Refunds Policy
Effective March 25, 2025
All Donations Are Final
All donations made to the San Elijo Hills Fire Safe Council are final and non-refundable. As a 501(c)3 nonprofit, donations are considered charitable contributions and are not subject to reversal except in the case of documented processing errors.
Processing Errors
If you believe a donation was processed in error — including duplicate charges or incorrect amounts — please contact us within 30 days of the transaction at info@sehfsc.org with your name, the date of the transaction, and the amount charged. We will review the request and respond within 5 business days.
Questions
For all donation-related inquiries, please contact info@sehfsc.org.